Customer Love

FAQs

These are standard answers — replace with your finalized FAQ copy from "Krena FAQs.pdf".

How do I choose my size?

Please consult our Size Guide for detailed measurements. If you are between sizes, we recommend sizing up for comfort.

When will my order ship?

Orders are prepared with care and dispatched within 1–3 business days from our Milano atelier. See Shipping for delivery times.

Can I return intimate items?

For hygiene reasons, lingerie and swimwear may only be returned if unworn, with the protective hygiene strip and all tags intact. See Returns & Exchanges.

Do you offer personalization?

Yes — KRENA offers unlimited personalization. Visit Personalize to begin your one-of-a-kind creation.

How can I contact you?

Write to love@krenamilano.com or visit our Contact page.